About Project Inspire


Sustainability First's Project ‘Inspire’  on innovation and consumer vulnerability ran from 2016 to 2018.  The overarching aim of the project was to improve service delivery and quality of life for energy customers in vulnerable circumstances.

The project achieved this by:

  • Identifying, sharing and promoting case studies of how innovation, particularly technological innovation, can support energy customers in vulnerable circumstances. In doing so, the project shone a spotlight on the potential for smarter approaches.
  • Exploring and identifying any barriers and enablers to beneficial innovation e.g. regulatory, financial, legislative, organizational, and making recommendations as appropriate.
  • Horizon scanning - capture high-level views on potential new opportunities and future barriers to better serving energy customers in vulnerable circumstances.

Energy for All – Innovate for All research report
Project Inspire Energy for All Innovation Day April 2017.

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