Robert Hammond, Associate Robert Hammond June 2018


Originally from a legal background, Robert has almost 20 years’ experience in consumer, social and public policy and regulated markets.

At director level, he has successful led policy teams at energywatch, Consumer Futures/Consumer Focus and more latterly at Citizens Advice, across policy areas, including energy, telecoms, broadband, copyright in the digital environment, and postal and Post Office services. He has a broad experience of the energy market having led consumer policy teams on retail and network issues, price controls, regulation and licensing, switching, smart metering, fuel poverty and social initiatives. The focus of his work has been primarily to protect the disadvantaged; research carried out and policy developed by his teams has influenced policy makers including service providers, government, regulators and the EU Commission.

He regularly presents at national and international conferences as well as in the media. At Consumer Focus, he was part of the senior management team of the organisation that also saw the transition of the functions and many of the staff across to Citizens Advice.