We held a rountable on the roughly 3 million energy customers who are being unfairly and inconsistently treated, following a report by Maxine Frerk called 'It's a Lottery', which revealed that these 'Economy 7 customers are not being adequately protected. This document is an unattributed note that captures the findings and recommendations expressed at the rountable
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During a recent rountable on Economy 7, energy regulator Ofgem gave a presentation about how much Economy 7 customers were charged before and after the introduction of the price cap, how the 'Energy Price Guarantee' and wider policy decisions have impacted this group
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We recently ran a roundtable on Economy 7 customers involving charities, regulators and government following a report by Maxine Frerk called 'It's a Lottery'. It is clear that the way many suppliers make use of the flexibility in how they set relative day and night rates is creating a lottery across suppliers, regions and payment methods.
The Reform of the Electricity Markets (REMA) will shape end-user outomes for decades to come, with both risks and opportunities. We need to better understand how industry costs and charges will flow through to end-users in practice. Overall, we need to ensure outcomes for end-users are broadly fair and equitable, argues Associate Judith Ward
Sharon Darcy, the Director of Sustainability First, gave this speech to the Competition Markets Authority on competition and consumer policy for a sustainable future. Her remarks were in a personal capacity because after 5 years she is stepping down as Director. In her speech she draws on her wider experience including as a former Council Member of Which?, Board member of the Solicitors Regulation Authority and Consumer Futures and Expert Panel member of the UK Regulators Network.
The Ukraine crisis is a humanitarian tragedy. Without distracting from this, it also has huge cross border implications for essential services we rely on; the UK energy, water and comms sectors are all impacted. In this pack, we aim to support senior decision makers in companies, but also regulators, to be bold and make the best decisions for sustainability and the public interest during this crisis.
Why is a principles-based approach to change important in essential services, and how can principles be used to support the change in behaviours and cultures and embed a more sustainable approach in public utilities? In February 2022 we held a high-level roundtable exploring these two questions. This document summarises the key findings from the event, held under Chatham House Rules
How can we ensure that Defra’s Strategic Policy Statement for Ofwat is translated into practice to support the ambitions of the 25 Year Environment Plan and a more sustainable water sector? We held a roundtable in February to discuss the topic and this document summarises some of the key themes raised during the event, held under Chatham House rules.
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This paper was presented at the BIEE Conference: Energy for a Net Zero Society by Sustainability First Director, Sharon Darcy on 13th September 2021.
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