We held a rountable on the roughly 3 million energy customers who are being unfairly and inconsistently treated, following a report by Maxine Frerk called 'It's a Lottery', which revealed that these 'Economy 7 customers are not being adequately protected. This document is an unattributed note that captures the findings and recommendations expressed at the rountable
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During a recent rountable on Economy 7, energy regulator Ofgem gave a presentation about how much Economy 7 customers were charged before and after the introduction of the price cap, how the 'Energy Price Guarantee' and wider policy decisions have impacted this group
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We recently ran a roundtable on Economy 7 customers involving charities, regulators and government following a report by Maxine Frerk called 'It's a Lottery'. It is clear that the way many suppliers make use of the flexibility in how they set relative day and night rates is creating a lottery across suppliers, regions and payment methods.
While the government’s Energy Price Guarantee has provided price certainty for most customers, there remain several million often low-income households, for whom the position is deeply unfair. This report 'It's a Lottery: how Ofgem's price cap fails Economy 7 customers' by Maxine Frerk, explains how this has happened and how to address this
We are very struck that nowhere in the consultation is there any discussion of the impacts of the proposed changes on Profile Class 2 (multi-rate) customers, who pay different amounts depending on when they use energy. It appears that changes could have a bigger impact on these customers than it does on customers on a standard rate tariff.
A new collective action case is setting out to sue water companies in England for discharging sewage into seas and rivers. Could this first-of-its-kind case be an essential tool in the fight against the discharges of sewage?
In our latest consultation, we are disappointed that Economy 7 customers did not feature in Ofgem's programme of work for the price cap which it is currently consulting on. We strongly believe it should, as such customers account for 10% of all households
In our submission to Ofgem on Future Systems and Network regulation, we highlight four areas that we think the regulator needs to address. Firstly, the need for investment given the significant challenges around net zero and the demands of national energy security; secondly managing uncertainty around the role of hydrogen and heat decarbonisation; thirdly the importance of adaptive planning and lastly strengthening the networks’ role on social and environmental issues
Generally we are supportive of the Data Best Practice Guidance as a response to the Energy Digitalisation Taskforce recommendations and the evident challenges of meeting net zero. We support the idea that de-personalised, (suitably aggregated or anonymised), smart meter data held by Distribution Network Operators should be treated as Energy System Data and subject to the requirements of the Data Best Practice guidance.
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