This is a summary of our first meeting in February 2023 to discuss fairness in the context of the Reform of Electricity Market Arrangements (REMA) and the impact on so called end users - everyone who uses electricity
Publications
This short report summarises our work over the past 18 months and the impact this has had in driving forward the Smart Meter Energy Data Public Interest Advisory Group (PIAG) recommendations and how these sit within the wider context of the growing focus on energy data and digitalisation
We held a rountable on the roughly 3 million energy customers who are being unfairly and inconsistently treated, following a report by Maxine Frerk called 'It's a Lottery', which revealed that these 'Economy 7 customers are not being adequately protected. This document is an unattributed note that captures the findings and recommendations expressed at the rountable
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During a recent rountable on Economy 7, energy regulator Ofgem gave a presentation about how much Economy 7 customers were charged before and after the introduction of the price cap, how the 'Energy Price Guarantee' and wider policy decisions have impacted this group
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We recently ran a roundtable on Economy 7 customers involving charities, regulators and government following a report by Maxine Frerk called 'It's a Lottery'. It is clear that the way many suppliers make use of the flexibility in how they set relative day and night rates is creating a lottery across suppliers, regions and payment methods.
While the government’s Energy Price Guarantee has provided price certainty for most customers, there remain several million often low-income households, for whom the position is deeply unfair. This report 'It's a Lottery: how Ofgem's price cap fails Economy 7 customers' by Maxine Frerk, explains how this has happened and how to address this
We are very struck that nowhere in the consultation is there any discussion of the impacts of the proposed changes on Profile Class 2 (multi-rate) customers, who pay different amounts depending on when they use energy. It appears that changes could have a bigger impact on these customers than it does on customers on a standard rate tariff.
A new collective action case is setting out to sue water companies in England for discharging sewage into seas and rivers. Could this first-of-its-kind case be an essential tool in the fight against the discharges of sewage?
In our latest consultation, we are disappointed that Economy 7 customers did not feature in Ofgem's programme of work for the price cap which it is currently consulting on. We strongly believe it should, as such customers account for 10% of all households
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